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National Quality Council

Employability Skills

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BSB40207: Certificate IV in Business

This section contains a the Employability Skills Summary for this qualification.

Communication

  • communicating with business contacts and team members to promote products and services, give and receive feedback, and negotiate effectively to address conflicts
  • reading, interpreting, writing and presenting reports

Teamwork

  • supporting team members in developing skills and knowledge relating to products and services
  • working within own role to support team activities

Problem Solving

  • finding, analysing and interpreting data which may be incomplete or have discrepancies
  • making decisions to complete tasks in a time efficient manner

Initiative and Enterprise

  • contributing to strategic direction of enterprise
  • identifying learning opportunities to improve work practices

Planning and Organising

  • organising information relating to products and/or services into databases
  • organising resources, equipment and time lines
  • planning for contingencies

Self-management

  • evaluating own performance and identifying areas for improvement
  • managing time to independently complete tasks

Learning

  • participating in professional networks and associations to obtain and maintain knowledge and skills

Technology

  • using business technology such as the internet and mobile phones to communicate with other people
  • using business technology to collect, analyse and provide information