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National Quality Council

Employability Skills

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BSB60407: Advanced Diploma of Management

This section contains a the Employability Skills Summary for this qualification.

Communication

  • consulting, questioning, clarifying and evaluating information
  • interpreting customer needs
  • negotiating budgets and plans and then re-developing as required to meet organisational needs
  • negotiating with internal and external stakeholders
  • utilising excellent interpersonal skills, and producing a wide range of reports and making presentations as required

Teamwork

  • briefing various personnel on their roles and responsibilities regarding the implementation of the marketing plan
  • coordinating resources and developing systems to manage team and individual performance
  • defining performance measures and working collaboratively with team members
  • identifying performance gaps and taking remedial action for underperformance

Problem Solving

  • assessing financial viability of new opportunities and matching organisational capability with market needs
  • collecting and analysing data
  • comparing and contrasting data
  • conducting situational analyses
  • developing and managing risk and contingency plans
  • developing strategies for improvement
  • performing cost benefit analyses, budgeting, assessing and managing risk

Initiative and Enterprise

  • evaluating and improving market performance
  • identifying strengths and opportunities within organisation's projected capabilities and resources

Planning and Organising

  • collecting, collating and analysing information using appropriate workplace business systems
  • developing customer acquisition and retention strategies
  • developing systems that are flexible and responsive to changing circumstances
  • evaluating processes and making changes as required
  • planning and managing resource acquisition and deployment within budgetary constraints
  • planning for contingencies

Self-management

  • applying discretion and judgement within complex environments
  • managing own time and performance
  • using judgement in planning and in the selection and allocation of resources
  • working within organisational policies and procedures and legislative requirements

Learning

  • coaching and mentoring others to acquire new knowledge and skills
  • providing learning and development opportunities

Technology

  • creating presentations using a range of media
  • using computerised systems, software and telecommunication devices
  • using technology to assist with the management of information and to assist the planning process
  • using technology to record and generate ideas