This page has been optimised for printing.
FNS50804: Diploma of Financial Services (Financial Planning)
This section contains a the Employability Skills Summary for this qualification.
Communication
- assisting clients to identify financial goals and priorities and assessing their current financial situation
- developing and writing reports to specifications
- interpreting clients' requirements and tailoring financial plan to meet their needs
- negotiating solutions with clients
- questioning, listening and clarifying client's requirements
- using excellent customer service skills and maintaining an on-going relationship with clients
Teamwork
- allocating personnel for on-going service tasks
- delegating roles and responsibilities to team members
- outsourcing tasks to internal and external specialists as required
Problem Solving
- checking the accuracy of calculations for fees and charges
- conducting trend and risk analysis including product modelling
- estimating, forecasting and conducting competitive comparisons
- identifying and resolving inconsistencies in information
- identifying OHS hazards and maintaining risk control
- performing calculations and developing a risk profile for individual clients
- testing strategic assumptions
- using modeling tools to test assumptions against a variety of scenarios
Initiative and Enterprise
- developing administrative processes to implement financial plans
- identifying ongoing service options for clients and confirming these with clients
- identifying risk and managing it
- proactively anticipating customer requirements and recommending products
- researching alternative options for clients' needs
Planning and Organising
- ensuring the integrity of systems, records and reporting procedures are maintained
- implementing financial plans according to agreed actions, time schedule and agreed priorities
- undertaking research and developing solutions such as financial plans
Self-management
- planning own work schedule and monitoring and evaluating own work performance
- taking responsibility as required by work role and ensuring all organisational policies and procedures are followed
- understanding and acting upon compliance implications
- working ethically and complying with industry Professional Code of Practice and legislative requirements
Learning
- adapting to change in technology and/or work practices
- defining own work role and working within defined responsibilities
- developing and maintaining personal competence
- following workplace safety procedures
- identifying opportunities for professional development
- maintaining currency of knowledge of financial products and services
- seeking expert advice as required
Technology
- conducting web searches, using corporate templates and financial planning software
- operating computers and using word processing, spreadsheet and database skills to produce workplace documentation
- using business technology to access, organise and monitor information
- using research data devices and telecommunication devices and equipment