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HLT40307: Certificate IV in Massage Therapy Practice
This section contains a the Employability Skills Summary for this qualification.
Communication
- Listening to and understanding client information, medical reports and feedback
- Speaking clearly/directly to relay information
- Reading and interpreting workplace related documentation, such as safety requirements, work instructions where relevant, professional information
- Writing to address audience needs, such as work notes, reports and referrals
- Interpreting the needs of internal/ external customers from clear information
- Applying numeracy skills to workplace requirements involving measuring
- Establishing and using networks
- Sharing information (eg. with other staff where appropriate and clients)
- Negotiating responsively (eg. re own work role and/or conditions, with clients)
- Persuading effectively
- Being appropriately assertive (eg. in relation to safe or ethical work practices and own work and scope)
- Empathising (eg. in relation to others)
Teamwork
- Working as an individual and a team member (where relevant)
- Working with diverse individuals and groups
- Applying knowledge of own role as part of a team (eg. wider health care team where relevant/appropriate)
- Applying teamwork skills to a range of situations (where relevant)
- Identifying and utilising the strengths of other team members (eg. wider health care team where relevant/appropriate)
- Giving feedback
Problem Solving
- Developing practical and creative solutions to workplace problems (ie. within scope of own role)
- Showing independence and initiative in identifying problems (ie. within scope of own role)
- Solving problems individually or in teams (ie. within scope of own role)
- Applying a range of strategies in problem solving
- Using numeracy skills to solve problems (eg. time management, stock management, calculations of remedies if appropriate)
- Testing assumptions and taking context into account (ie. with an awareness of assumptions made and work context)
- Listening to and resolving concerns in relation to workplace issues
- Resolving customer concerns relative to workplace responsibilities
Initiative and Enterprise
- Adapting to new situations (ie. within scope of own role)
- Being creative in response to workplace challenges
- Identifying opportunities that might not be obvious to others
- Generating a range of options in response to workplace matters
- Translating ideas into action (ie. within scope of own role)
- Developing innovative solutions
- Developing a strategic, creative, long-term vision
Planning and Organising
- Collecting, analysing and organising information
- Using basic systems for planning and organising
- Being appropriately resourceful
- Taking initiative and making decisions within workplace role (ie. within authorised limits)
- Participating in continuous improvement and planning processes
- Working within or establishing clear work goals and deliverables
- Determining or applying required resources
- Allocating people and other resources to tasks and workplace requirements (where relevant)
- Managing time and priorities
- Adapting resource allocations to cope with contingencies (where relevant)
Self-management
- Being self-motivated
- Articulating own ideas
- Balancing own ideas and values with workplace values and requirements
- Monitoring and evaluating own performance
- Taking responsibility at the appropriate level
Learning
- Being open to learning new ideas and techniques )
- Learning in a range of settings including informal learning
- Participating in ongoing learning
- Learning in order to accommodate change
- Learning new skills and techniques
- Taking responsibility for own learning
- Contributing to the learning of others (eg. by sharing information)
- Applying a range of learning approaches
- Participating in developing own learning plans (including professional development)
Technology
- Using technology and related workplace equipment (where relevant)
- Using basic technology skills to organise data (where relevant)
- Adapting to new technology skill requirements (where relevant)
- Applying OHS knowledge when using technology
- Applying technology as a management tool (where relevant)