Employability Skills Summaries website: Employability Skills Summary

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CHC51708: Diploma of Counselling

This section contains a the Employability Skills Summary for this qualification.

1. Listening to and understanding work instructions, directions and feedback, including communicating with children
2. Speaking clearly/directly to relay information, including to children
3. Reading and interpreting workplace related documentation, such as safety requirements and work instructions
4. Writing to address audience needs, such as work notes and reports
5. Interpreting the needs of internal/ external clients , including children
6. Applying numeracy skills to workplace requirements involving measuring and counting
7. Establishing and using networks
8. Sharing information (eg. with other staff and clients, including children)
9. Negotiating responsively (eg. re own work role and/or conditions, and with clients, including children)
10. Persuading effectively (ie. within scope of own work role, including with children)
11. Being appropriately assertive (eg. in relation to safe or ethical work practices and own work role, including with children)
12. Empathising (eg. in relation to others, including with children)

1. Developing practical and creative solutions to workplace problems (ie. within scope of own role)
2. Showing independence and initiative in identifying problems (ie. within scope of own role)
3. Solving problems individually or in teams (ie. within scope of own role)
4. Applying a range of strategies in problem solving
5. Using numeracy skills to solve problems (eg. in relation to client assessment and management)
6. Testing assumptions and taking context into account (ie. with an awareness of assumptions made and work context)
7. Listening to and resolving concerns in relation to workplace issues (ie. within scope of own role)
8. Resolving client concerns relative to workplace responsibilities (ie. in relation to direct client contact)

1. Adapting to new situations (ie. within scope of own role)
2. Being creative in response to workplace challenges (ie. within relevant guidelines and protocols)
3. Identifying opportunities that might not be obvious to others (ie. within a team or supervised work context)
4. Generating a range of options in response to workplace matters
5. Translating ideas into action (ie. within own work role)
6. Developing innovative solutions (ie. within a team or supervised work context and within established guidelines)

1. Collecting, analysing and organising information (ie. within scope of own role)
2. Using organisation systems for planning and organising (ie. if applicable to own role)
3. Being appropriately resourceful
4. Taking initiative and making decisions within workplace role (ie. within authorised limits)
5. Participating in continuous improvement and planning processes (ie. within scope of own role)
6. Working within or establishing clear work goals and deliverables
7. Determining or applying required resources (ie. within scope of own role)
8. Allocating people and other resources to tasks and workplace requirements (ie. within scope of own role)
9. Managing time and priorities (ie. in relation to tasks required for own role)
10. Adapting resource allocations to cope with contingencies (ie. as relevant to own role)

1. Being self-motivated (ie. in relation to requirements of own work role)
2. Articulating own ideas and vision (ie. within a team or supervised work context)
3. Balancing own ideas and values with workplace values and requirements
4. Monitoring and evaluating own performance (ie. within a team or supervised work context)
5. Taking responsibility at the appropriate level

1. Being open to learning new ideas and techniques
2. Learning in a range of settings including informal learning
3. Participating in ongoing learning
4. Learning in order to accommodate change
5. Learning new skills and techniques
6. Taking responsibility for own learning (ie. within scope of own work role)
7. Contributing to the learning of others (eg. by sharing information and as a coach/mentor)
8. Applying a range of learning approaches (ie. as provided)
10. Participating in developing own learning plans (eg. as part of performance management)

1. Using technology and related workplace equipment (ie. if within scope of own role)
2. Using basic technology skills to organise data (ie. within scope of own role)
3. Adapting to new technology skill requirements (ie. within scope of own role)
4. Applying OHS knowledge when using technology
5. Applying technology as a management tool